Change Desk

In situations where an approver is unavailable or for any other reason, administrators have the capability to utilize the "Change Desk" feature within the voucher approval system. This feature enables administrators to reassign the approval responsibility from one approver to another, ensuring timely and efficient processing of vouchers.

When an approver is unavailable due to absence, workload, or any other reason, the administrator can initiate the "Change Desk" process to select an alternative approver who is available and qualified to review and approve the voucher. This ensures that critical financial transactions are not delayed and are processed within the required timelines

Key Aspects of the "Change Desk" Feature:

1.Flexibility: The "Change Desk" feature provides administrators with flexibility in reassigning approval responsibilities based on changing circumstances or unforeseen events.

2.Accessibility: Administrators have access to the "Change Desk" functionality within the voucher approval system, allowing them to initiate the reassignment process seamlessly.

3.Approval Routing: The reassignment process ensures that vouchers are routed to the appropriate alternative approver who possesses the necessary authority and expertise to review and approve the transaction.

4.Audit Trail: The system maintains a comprehensive audit trail of all desk changes, documenting the reasons for reassignment and capturing the details of the newly assigned approver.

5.Notifications: Relevant stakeholders are notified of any desk changes, ensuring transparency and accountability in the voucher approval process.