Frequently asked Questions -- Error Message

• Error:400 Index 0 out of bound for length 0

             Error explanation: If key value is mismatch means in Employee details value01/value02/value03 is set different for all Emp.

             Resolution: It set as same value for all employee 

• Error:400 Invalid Expense, cannot save

           Error Explanation: If Applicable Amount is equal to bill amount but still user select "Applicable amount is less" checkbox

           Resolution: Don't select "Applicable amount is less" checkbox

• Error:404 Could not find applicable rule for this expense

            Error Explanation: Definitions/ Monthly Limit Rules and subgroup is not set properly

            Resolution: Set rule properly

• Error: 400 Report has no expenses or total claim is zero

             Error Explanation: When user trying to Submit Voucher without creating expense

              Resolution: So create expense and then submit voucher

• Please check report date parameters

               Error Explanation: Without selecting Purpose option from voucher user can't create expense/line item

               Resolution: Select Purpose, From and To date and then create expense/Line Item

• Error: 400 Report end date cannot be after the current date

                Error Explanation: When user trying to submit voucher which is selecting future date in voucher

                 Resolution: Select date which is date before the current date/only current date

• Approver is not receive voucher

                 Error Explanation: If Approver is a checker and he has only Approvals Access so he can't see vouchers which is coming in Checks tab

                 Resolution: So as per the channel(Approver/checker) give the access to Employee from Employee Master

• Error: 400 Error accessing necessary objects: null

                 Error Explanation: In Subgroup Standard Deduction is On but not set value(e.g. 10%) for particular rules

                  Resolution: If Standard Deduction is On then set the value for rules

• Error:400 Could not find home location for this employee

                  Error Explanation: If Employee Location is mismatch from Employee Master(On UI) and in HRMS

                   Resolution: Location should be same in both the places in HRMS and in Employee Master

• Expense Date must be within report range

                  Error Explanation: If user is set date from 1 to 10 in report and trying to select date 1 in expense/line item

                  Resolution: Select Proper date in Expense

• Error:400 You have crossed the expense limit of 1 for this period

                   Error Explanation: User trying to create More than 1 expense or its depends on expense count limit

                   Resolution: Set Expense Count limit in Monthly Limit Rules option